How does the credit system work?

2 min read

BulkMail’s credit system is simple: 1 credit = 1 action.

Credits are deducted whenever you use specific services across the platform. Below is a breakdown of when and how credits are used, along with real-world examples.

When Are Credits Used?

Credits are deducted in the following scenarios:

  • Sending emails via our platform (1 credit per recipient)
  • Triggering workflows
  • API interactions, including:

    • Pushing data into the platform
    • Pulling data from the platform
  • Email verification (1 credit per email verified)

Examples of Credit Usage

Example 1: Sending Emails

  • You purchase 10,000 credits.
  • You send a campaign to 5,000 email addresses.
  • Result: 5,000 credits are deducted (1 per email sent).

You will have 5,000 credits remaining.

Example 2: Using the API

  • You push 1,000 user records via the API.
  • 1,000 credits are deducted (1 per record pushed).
  • If you also pull 1,000 records, another 1,000 credits are used.

Tip:

To optimise credit usage, avoid duplicate push/pull actions. Instead, consider:

  • Using CSV uploads/downloads (manual but credit-free).
  • Ensuring your API logic does not resend or repull unchanged data.

Example 3: Email Verification

  • You verify 10,000 emails using our verification tool.
  • You had previously purchased 15,000 credits.
  • Result: 10,000 credits used, leaving 5,000 credits remaining.

Summary

  • 1 credit = 1 usage
  • Credits apply to emails sent, API actions, workflow triggers, and verifications
  • Use manual CSV imports when possible to reduce credit usage
  • Always optimise API interactions to avoid unnecessary deductions

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