How Do I Find Out How Many Credits (Transactions) I Have?

Your credit balance (Transactions) is available directly in your app and billing dashboard. Here's how to access it:

Steps to View Your Credits

1. Log in to your BulkMail account.
2. On the Home tab, scroll down to the section titled Transactions.

3. In this section, you’ll see:

   • Total available credits
   • Number of email addresses currently loaded (including those in global suppression)

Transaction Summary (view statement)

If you are looking to view how many credits have been used and when, you can do this by viewing - View Statement link.

1. Log in to your BulkMail account.
2. On the Home tab, scroll down to the section titled Transactions.
3. Click on the link: View Statement.

4. On this page, you will see:

   • Transactions (credits) available.
   • Exact dates when credits were added.
   • Exact dates when credits were used and how many.

Additional Notes

• If the tutorial view is showing, click ‘Skip Tutorial’ to reveal the credit details below.
• If you are approaching your account limits or need an extension, please contact support to request a higher threshold.

This dashboard section gives you a quick snapshot of your system usage and remaining capacity before sending campaigns.